Customer Service
Ordering Online
Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history.
Shipping Policies
One Stop Eagle Shop Bookstore is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route. On average, your order will be received in 7 - 10 business days. During August or December, delivery time may take longer.
back to topReturn Policies
San Jacinto/Menifee Campuses
MSJC BOOKSTORE REFUND
POLICY
Mt.
San
Jacinto
College
Bookstore
San
Jacinto/Menifee
Campuses
1.
Refunds
for
books purchased
for
the
regular
session,
FasTrac
or
8
week
classes
are
available
through
FIVE
(5)
BUSINESS
DAYS
FROM
THE
CLASS’S
START
DATE.
An
additional 5 days is available with proof of disenrollment.
Registration
information
and
drop
slip
may
be
required.
Books purchased more than 10 days after class start are not returnable for
any reason.
2.
SAVE
YOUR
RECEIPT!
It
is
required
for
all
refunds
and
exchanges.
3.
NO
RECEIPT:
NO REFUND,
NO
EXCHANGE!
4.
DO
NOT
MARK,
DAMAGE,
OR WRITE
IN
YOUR
BOOKS!
Books
must
be
returned
in
original
condition.
5.
Shrink-wrapped
textbooks/syllabi
which
have
been
opened
are
NON
RETURNABLE.
6.
You
are
responsible
for
the
condition
of
books
you
buy.
Check
them
carefully
before
purchasing.
USED
BOOKS
ARE
NOT
GUARANTEED.
New
books
with
manufacturer’s
defects
will
be
replaced
when
presented
with
original
receipt.
7.
The
bookstore
reserves
the
right
to
make
the
decision
on
the
condition
of
items
returned.
8.
Through
the
REFUND
DEADLINE,
books
purchased
as
NEW
that
are
damaged
or soiled
may
be
refunded
at
the
USED
price,
since
they
cannot
be
returned
to
the
publisher
as
a
new
book.
After
that
date,
only
the
current
wholesaler
price,
if
any,
will
be
offered
for
books.
9.
Internet/mail
order
textbooks
purchases
are
subject
to
the
same
stipulations
as
in
store
sales
and
must
be
brought
to
the
store
by
the
refund
deadline
for
refund.
Books
that
were
purchased
by
mail
may
be
shipped
back
at
the
owner’s
expense
if
post-marked
by
the
REFUND
DEADLINE.
New
books
with
manufacturer’s
defects
or damaged
in
shipping
will
be
exchanged
at the
bookstores
expense.
10. General
merchandise
purchased
through
the
internet/mail
or
store
purchases
are
not
returnable
unless
defective
or
damaged
in
shipping.
BUY BACK POLICY BUY BACK
Buyback occurs during finals week. Check the Bookstore for dates and times.
A used book company will purchase books needed by the Bookstore at
approximately 50%. The company will also buy various titles at wholesale
prices. Your receipts are not needed. The Bookstore cannot guarantee the
buyback of any book.
Contact Us
Contact us anytime with questions or concerns via email at: webhelpeagleshop@msjc.edu. You can also contact our customer service department at: 951-487-3130
951-487-3130
General Bookstore E-mail: webhelpeagleshop@msjc.edu
