Customer Service



Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history.

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Shipping Policies

One Stop Eagle Shop Bookstore is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route. On average, your order will be received in 7 - 10 business days. During August or December, delivery time may take longer.

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Return Policies

San Jacinto/Menifee Campuses

MSJC BOOKSTORE REFUND POLICY

Mt. San Jacinto College Bookstore San Jacinto/Menifee Campuses

1.     Refunds for books purchased for the regular session, FasTrac or 8 week classes are available through FIVE (5) BUSINESS DAYS FROM THE CLASS’S START DATE. An additional 5 days is available with proof of disenrollment. Registration information and drop slip may be required. Books purchased more than 10 days after class start are not returnable for any reason.

2.     SAVE YOUR RECEIPT! It is required for all refunds and exchanges.

3.     NO RECEIPT: NO REFUND, NO EXCHANGE!

4.     DO NOT MARK, DAMAGE, OR WRITE IN YOUR BOOKS! Books must be returned in original condition.

5.     Shrink-wrapped textbooks/syllabi which have been opened are NON RETURNABLE.

6.    You are responsible for the condition of books you buy. Check them carefully before purchasing. USED BOOKS ARE NOT GUARANTEED. New books with manufacturer’s defects will be replaced when presented with original receipt.

7.    The bookstore reserves the right to make the decision on the condition of items returned.

8.    Through the REFUND DEADLINE, books purchased as NEW that are damaged or soiled may be refunded at the USED price, since they cannot be returned to the publisher as a new book. After that date, only the current wholesaler price, if any, will be offered for books.

9.    Internet/mail order textbooks purchases are subject to the same stipulations as in store sales and must be brought to the store by the refund deadline for refund. Books that were purchased by mail may be shipped back at the owner’s expense if post-marked by the REFUND DEADLINE. New books with manufacturer’s defects or damaged in shipping will be exchanged at the bookstores expense.

10. General merchandise purchased through the internet/mail or store purchases are not returnable unless defective or damaged in shipping.   

BUY BACK POLICY BUY BACK

Buyback occurs during finals week. Check the Bookstore for dates and times. A used book company will purchase books needed by the Bookstore at approximately 50%. The company will also buy various titles at wholesale prices. Your receipts are not needed. The Bookstore cannot guarantee the buyback of any book.

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Contact Us

Contact us anytime with questions or concerns via email at: webhelpeagleshop@msjc.edu. You can also contact our customer service department at: 951-487-3130

951-487-3130

General Bookstore E-mail: webhelpeagleshop@msjc.edu

Support Contact Form * required fields

Our support staff will respond within 24 hours.

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